Kedai888 Privacy Policy – User Data Protection
This Privacy Policy explains how kedai888 collects, uses, stores, and protects the personal information of platform users in Malaysia. Your privacy is our priority, and we are committed to handling your data responsibly.
Last updated: 2026. By using the kedai888 platform, you agree to the privacy policy set out here.
What information do we collect from you?
To provide a complete and secure service, kedai888 collects several categories of information when you use the platform:
Account and identity information
During registration, we collect your full name, email address, phone number, date of birth, and other identity information required for account verification. This is used to verify user identity and ensure compliance with age requirements and legal controls.
Device and browser information
We automatically collect technical information when you access the platform, including device type, operating system, browser type and version, IP address, time zone, and screen resolution. This data is used to optimise the user experience and detect suspicious activity.
MYR payment and transaction information
To process deposits and withdrawals in MYR, we collect information related to the payment method used, including the account holder name for bank accounts or e-wallets and transaction history. We do not store full bank account numbers or card details in our systems.
Platform usage and activity data
We record usage activity such as games played, bets placed, session duration, and interactions with platform features. This data helps us understand usage patterns and continuously improve our services.
How is your information used?
Kedai888 uses the information collected for legitimate purposes, limited to what is necessary for platform operations. The primary purposes for data use include:
- Account management – verify user identity, process registrations, and manage account profiles;
- Transaction processing – process MYR deposits and withdrawals securely and accurately;
- Platform security – detect and prevent fraud, money laundering, and other unlawful activities;
- Customer support – handling enquiries, complaints and support requests effectively;
- Platform improvements – analyse usage patterns to improve platform functionality and user experience;
- Service communications – send account-related notifications, terms updates, and important platform announcements.
We do not use your data for third-party marketing purposes without your explicit consent.
Use of cookies and tracking technologies
The kedai888 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly.
Types of cookies used
- Session cookies – used to maintain your login status during an active session. These cookies are automatically deleted when you close your browser;
- Preference cookies – stores your preferences such as display language and layout settings for a smoother experience;
- Analytics cookies – aggregate data on how users interact with the platform to help us improve our services.
You can manage cookie settings through your browser preferences. However, blocking certain cookies may affect platform features that require session authentication.
Data storage, security and information sharing
Data security
Kedai888 applies appropriate technical and organisational security measures to protect users' personal information from unauthorised access, disclosure, alteration, or destruction. These include data encryption in transit and at rest, strict access controls, and continuous system monitoring.
Data retention period
Account information is retained for as long as your account is active or as needed to provide services. Once an account is closed, data will be kept for the period required to meet legal obligations, resolve disputes, and prevent fraud, before being securely deleted.
Sharing information with third parties
Kedai888 does not sell or rent users' personal information to third parties. Information is only shared in the following situations:
- To approved payment processors for the purpose of securely completing MYR transactions;
- To legal authorities when required under applicable Malaysian law;
- To technical service providers that support platform operations, under strict confidentiality obligations.
Your rights as a user and how to contact us
As a kedai888 platform user in Malaysia, you have the following rights regarding your personal data:
You have the right to request a copy of the personal information we hold about you. Requests can be made through our support team.
If your information is inaccurate or out of date, you have the right to request a correction through your account settings or customer support.
Under certain circumstances, you may request the deletion of your personal data, subject to applicable legal and regulatory requirements.
Changes to the privacy policy
Kedai888 reserves the right to update this Privacy Policy from time to time. Any significant changes will be communicated via the platform or your registered email. Continued use of the platform after changes are published constitutes acceptance of the updated policy.
How to contact us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the kedai888 support team via:
Email: [email protected]
You can also browse the page FAQ us for answers to common questions about privacy and account security.
Your data is safe with kedai888
We take our responsibility to protect every user's privacy seriously. Register your account with confidence and enjoy a safe online entertainment experience in Malaysia.